mom and child smiling

Programs & Services

Get the Help you Need

Our Client Managers are trained to provide compassionate and informative assistance in a confidential setting to help you move your life forward. Every step forward counts. Client Managers help with identifying goals, resource access, help with life transitions, and encouragement.

cans of baby formula stacked on a shelf

Step Forward Program

Program Goal: To guide parents and help them along their journey to self-sufficiency by providing them with basic necessities for caring for their baby and connecting them to resources for their immediate needs.

Free On-Site Assistance

  • Personalized Client Support
  • Diapers & Formula
  • Infant & Children’s Clothing
  • Maternity Clothing
  • Feminine Hygiene Products
  • Breastfeeding Consultation
  • Developmental Books & Toys

Resource Referrals

  • Personalized Client Support
  • Diapers & Formula
  • Infant & Children’s Clothing
  • Maternity Clothing
  • Feminine Hygiene Products
  • Breastfeeding Consultation
  • Developmental Books & Toys

“Baby Shower In a Bag”

Program Goal: To provide new mothers with the basic necessities required to care for their new baby.

These bags are lovingly assembled by volunteers and include brand new outfits, receiving blankets, pacifiers, baby wash, lovies, and more!

From 7 months of pregnancy until one month post birth, Birthline provides eligible mothers who are working with a Client Manager with one baby gift bag for each baby they are expecting. In the case of multiples, one gift bag will be given per baby. This gift helps mom feel prepared and excited to receive her new child(ren).

children's clothes hanging on many racks
woman smiling next to stacked boxes of supplies
mom and child laughing
children's clothes hanging on many racks

Additional Programs**

** The following programs are dependent on the availability of limited supplies.

Baby Sleep Safe
Program Goal: To prevent SIDS by providing a safe sleeping environment for babies.
Birthline maintains a limited supply of Pack-N-Play portable beds for clients with babies from 0-6 months old who do not have a safe and separate sleeping space for their infant. If available, Co-Sleepers will be offered to eligible mothers with a newborn under 3 months who are staying in auditorium shelters. Pack-N-Plays are not offered for babies beyond 6 months of age.


Formula Distribution
Program Goal: To supplement formula supply for mothers who are waiting for WIC services to commence, and to ensure babies have the nourishment they need.
In order to receive formula, clients:

  • Must be mothers of infants 6 months and younger
  • Not have WIC set up, but are trying to sign up or waiting for WIC service to start
  • Will receive TWO (2) 12 oz cans of formula per client.

Emergency Car Seats
Program Goal: To ensure the safe transportation of all babies.
The provision of car seats is determined at the Client Manager’s discretion and dependent on availability.

Call us for an appointment with a Birthline Client Manager